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    • Terms of Service

    Last updated: June 6, 2026

    Overview

    Welcome to Rhode Island Baskets. The terms “we,” “us,” and “our” refer to Rhode Island Baskets. Rhode Island Baskets operates this store and website, RhodeIslandBaskets.com, including all related information, content, features, tools, products, and services in order to provide customers with an online shopping, gifting, order fulfillment, and delivery experience (the “Services”). RhodeIslandBaskets.com is powered by Shopify, which enables us to provide the Services.

    These Terms of Service, together with any policies referenced on this website, describe your rights and responsibilities when you access, browse, purchase from, or otherwise use the Services.

    Please read these Terms of Service carefully. They include important information about orders, products, delivery, substitutions, alcohol-related restrictions, warranty disclaimers, and limitations of liability.

    By visiting, interacting with, purchasing from, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

    Section 1 - Access and Account

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your applicable jurisdiction and that you have the legal capacity to enter into these Terms.

    To use the Services, including browsing the online store or purchasing products, you may be asked to provide certain information, such as your name, email address, billing information, payment information, delivery information, recipient information, and other order-related details. You represent and warrant that all information you provide through the website is accurate, current, complete, and that you have the authority to provide it.

    You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account, where account functionality is available.

    Section 2 - Our Products

    Rhode Island Baskets primarily offers gift baskets and related add-ons. Some products may include food, beverages, alcohol where permitted, specialty goods, branded items, seasonal goods, or perishable or semi-perishable items.

    We make reasonable efforts to display and describe products accurately. However, product colors, packaging, size, presentation, arrangement, and appearance may vary from how they appear on your screen due to photography, device settings, availability, supplier changes, and preparation requirements.

    Product descriptions, images, prices, availability, contents, packaging, and add-ons are subject to change at any time without notice at our discretion.

    Because gift baskets may include seasonal items, food products, beverages, perishable items, specialty goods, third-party branded products, or alcohol where permitted, substitutions may be made when necessary. When substitutions are made, we aim to maintain the overall intent, value, and presentation of the selected product.

    Customers are responsible for reviewing product information before placing an order. If a recipient has allergies, dietary restrictions, age restrictions, workplace restrictions, building restrictions, or delivery limitations, the customer is responsible for considering those factors before ordering and for contacting us when assistance is needed.

    Section 3 - Gift Messages and Recipient Information

    Rhode Island Baskets is a gifting website, and customers often send products to recipients other than themselves. When you provide recipient information, including the recipient’s name, address, phone number, company name, building details, delivery instructions, or other order details, you represent that you have the authority to provide that information for the purpose of preparing, fulfilling, delivering, and supporting the order.

    If you include a personalized greeting message, you are responsible for the content of that message. We reserve the right to decline, edit, omit, or refuse to include gift messages that contain unlawful, abusive, threatening, discriminatory, obscene, misleading, or otherwise inappropriate content.

    We are not responsible for errors caused by incorrect, incomplete, outdated, or unclear buyer, recipient, delivery, or message information provided at checkout.

    Section 4 - Orders

    When you place an order through RhodeIslandBaskets.com, you are making an offer to purchase. Rhode Island Baskets reserves the right to accept or decline any order for any reason at its discretion. An order is not accepted until we confirm acceptance or begin processing the order.

    We must receive and process payment before an order is accepted, prepared, fulfilled, or delivered.

    Please review your order carefully before submitting it. Rhode Island Baskets may be unable to accommodate cancellation requests, address changes, product changes, message changes, or delivery changes after an order is accepted or once preparation, fulfillment, or delivery coordination has begun.

    We may cancel, refuse, or limit orders where we believe the order may be fraudulent, unlawful, incomplete, inaccurate, undeliverable, restricted, unavailable, or otherwise inconsistent with these Terms or applicable law.

    Section 5 - Prices and Billing

    Prices, discounts, promotions, delivery fees, taxes, and other charges are subject to change without notice. Unless otherwise expressly stated, posted prices do not include taxes, delivery fees, handling charges, shipping charges, service charges, or other applicable charges.

    You agree to provide current, complete, and accurate billing and payment information. By submitting payment information, you authorize us and our payment service providers to charge the applicable amount for your order, including products, delivery fees, taxes, and other applicable charges.

    We may correct pricing errors, typographical errors, or billing inaccuracies at any time, including after an order has been submitted. If a material pricing or billing error affects your order, we may contact you, cancel the order, or provide other available options.

    Section 6 - Delivery Area and Delivery Model

    Rhode Island Baskets serves the Providence–Warwick RI–MA metropolitan area, including Rhode Island and select southeastern Massachusetts communities. Delivery availability depends on the recipient address, product availability, delivery partner availability, legal restrictions, and operational capacity.

    Rhode Island Baskets operates using a next-day delivery model. Same-day delivery is not offered unless expressly stated in writing for a specific order or service update.

    Delivery availability is confirmed during checkout or through order review. If an address is outside our available delivery area or cannot be serviced, we may contact you, request a corrected address, offer available alternatives, or cancel the order.

    Section 7 - Shipping and Delivery

    Delivery dates, delivery windows, routing estimates, status updates, tracking information, and completion times are estimates only and are not guaranteed unless expressly stated otherwise in writing by Rhode Island Baskets.

    We are not liable for delivery delays, failed delivery attempts, or delivery issues caused by couriers, delivery partners, weather, traffic, road conditions, building access issues, security procedures, recipient unavailability, incorrect or incomplete delivery information, restricted delivery locations, force majeure events, or other circumstances outside our reasonable control.

    Customers are responsible for providing complete and accurate delivery information, including recipient name, address, phone number, building name, unit or suite number, business name, access instructions, and any special delivery details.

    If a recipient is unavailable, if access is restricted, or if the delivery location cannot safely or reasonably receive the order, the delivery partner may follow available delivery procedures, which may include contacting the recipient, contacting the sender, leaving the order where permitted, attempting redelivery where available, or returning the order. Additional charges may apply for redelivery, address correction, or special handling where applicable.

    Use of the order tracking widget may provide available status updates, but tracking information may not always reflect real-time conditions or all delivery circumstances.

    Section 8 - Alcohol and Restricted Products

    Some products or add-ons may include alcohol or other restricted items where permitted by applicable law and delivery location. Alcohol availability depends on the recipient location, product availability, delivery rules, carrier or courier requirements, and applicable federal, state, and local laws.

    By purchasing any product containing alcohol, you represent that you are of legal drinking age, that the recipient is of legal drinking age, and that the order complies with all applicable laws and restrictions.

    Alcohol deliveries may require adult signature, age verification, recipient availability, or additional delivery requirements. If age verification cannot be completed, if the recipient is unavailable, or if delivery would violate applicable law or delivery restrictions, the order may be delayed, modified, cancelled, refused, or returned where applicable.

    We reserve the right to decline, modify, or cancel any order containing alcohol or restricted products if we determine that the order may not comply with applicable law, delivery requirements, service availability, or these Terms.

    Section 9 - Perishable, Food, and Consumable Products

    Some products may include food, beverages, perishable items, semi-perishable items, or consumable goods. Product freshness, availability, packaging, and presentation may vary depending on supplier availability, handling requirements, delivery timing, and seasonal conditions.

    Customers are responsible for ensuring that consumable products are suitable for the recipient, including with respect to allergies, dietary needs, preferences, workplace policies, religious restrictions, medical restrictions, or other recipient-specific considerations.

    We do not guarantee that products are free from allergens or cross-contact unless expressly stated in writing for a specific product.

    Section 10 - Substitutions and Availability

    Product availability may change without notice. If an item, brand, container, packaging element, add-on, or component is unavailable, substitutions may be made when necessary.

    When substitutions are made, we aim to maintain the overall intent, value, and presentation of the selected gift basket. Substituted items may differ by brand, flavor, packaging, color, size, or specific product type.

    We reserve the right to make reasonable substitutions without prior notice where needed to prepare, fulfill, or deliver an order.

    Section 11 - Customer Support

    Customer support may be available through the Contact Us page, website support widget, order tracking widget, and phone support at (401) 209-1155.

    Support availability, response times, and resolution options may vary depending on order status, delivery status, product availability, and operational capacity.

    Section 12 - Intellectual Property

    The Services, including trademarks, service marks, trade names, logos, text, displays, images, graphics, product content, page layouts, icons, video, audio, software, and the design, selection, and arrangement of website content, are owned by Rhode Island Baskets, its affiliates, suppliers, service providers, or licensors and are protected by applicable intellectual property laws.

    You may not copy, reproduce, modify, distribute, transmit, display, publish, sell, license, exploit, or create derivative works from the Services or website content without our prior written permission, except as permitted by applicable law.

    Section 13 - Optional Tools

    You may be provided with access to customer tools, widgets, apps, or integrations offered by third parties as part of the Services, including payment tools, support tools, order tracking tools, checkout tools, or other website functionality.

    We do not fully control all third-party tools and provide access to them “as is” and “as available” without warranties, representations, or conditions of any kind, except where required by law.

    Your use of third-party tools may be subject to separate terms, conditions, and privacy policies provided by the applicable third party.

    Section 14 - Third-Party Links

    The Services may contain materials, links, tools, or hyperlinks to websites, platforms, services, or content provided or operated by third parties. We are not responsible for examining, evaluating, verifying, or controlling third-party materials, websites, products, services, or practices.

    If you access third-party websites or services, you do so at your own risk and should review the applicable third-party terms and policies.

    Section 15 - Relationship with Shopify

    RhodeIslandBaskets.com is powered by Shopify, which enables us to provide ecommerce, checkout, payment, hosting, and related Services. However, any sales and purchases made through the website are made directly with Rhode Island Baskets unless otherwise expressly stated.

    Shopify may provide services, tools, checkout functionality, payment functionality, fraud prevention, analytics, and other platform features. Your use of certain Shopify-powered features may also be subject to Shopify’s own terms, policies, and privacy practices.

    Section 16 - Privacy Policy

    All personal information collected through the Services is subject to our Privacy Policy. Certain personal information may also be collected or processed by Shopify, payment processors, delivery partners, support providers, analytics providers, or other service providers in connection with the Services.

    By using the Services, you acknowledge that personal information may be collected, used, disclosed, and processed as described in our Privacy Policy.

    Section 17 - Feedback

    If you submit ideas, suggestions, feedback, reviews, proposals, plans, photos, comments, or other content to us, you grant Rhode Island Baskets a perpetual, worldwide, sublicensable, transferable, royalty-free license to use, reproduce, modify, publish, translate, distribute, display, and otherwise exploit such feedback or content in any medium for any lawful purpose, subject to applicable law and our Privacy Policy.

    You represent that any feedback or content you submit does not violate the rights of any third party and does not contain unlawful, abusive, defamatory, misleading, obscene, infringing, or otherwise inappropriate material.

    Section 18 - Errors, Inaccuracies and Omissions

    Occasionally, information on the website or in the Services may contain typographical errors, inaccuracies, omissions, outdated information, pricing errors, product errors, delivery availability errors, or other mistakes.

    We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice, including after an order has been submitted.

    We are not obligated to update, amend, or clarify information in the Services except as required by law.

    Section 19 - Prohibited Uses

    You may access and use the Services for lawful purposes only. You may not access or use the Services:

    • For any unlawful, fraudulent, abusive, misleading, or unauthorized purpose
    • To violate any federal, state, local, or international law or regulation
    • To infringe upon or violate our intellectual property rights or the rights of others
    • To submit false, inaccurate, misleading, or incomplete order information
    • To impersonate another person or misrepresent your identity or authority
    • To submit unlawful, abusive, threatening, defamatory, obscene, discriminatory, or otherwise inappropriate gift messages or content
    • To interfere with or disrupt the operation, security, or functionality of the Services
    • To upload or transmit viruses, malware, malicious code, or harmful data
    • To collect or track personal information of others without authorization
    • To attempt to bypass payment, age verification, delivery restrictions, fraud prevention, or security measures
    • To order alcohol or restricted products in violation of applicable law

    We reserve the right to terminate or restrict your use of the Services for violating any prohibited use.

    Section 20 - Termination

    We may terminate these Terms or suspend, restrict, or terminate your access to the Services, or any part of the Services, at our discretion and without notice where permitted by law.

    The obligations and liabilities incurred before termination shall survive termination of these Terms where appropriate, including payment obligations, intellectual property provisions, disclaimers, limitations of liability, indemnification obligations, and dispute-related provisions.

    Section 21 - Disclaimer of Warranties

    The Services and products offered through the Services are provided “as is” and “as available” except as expressly stated by Rhode Island Baskets or as required by applicable law.

    To the fullest extent permitted by law, we do not warrant that the Services will be uninterrupted, timely, secure, error-free, accurate, complete, or available at all times. We do not warrant that product descriptions, product availability, delivery availability, tracking information, or website content will always be accurate, current, or complete.

    To the fullest extent permitted by law, Rhode Island Baskets disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

    Section 22 - Limitation of Liability

    To the fullest extent permitted by law, Rhode Island Baskets and its affiliates, partners, officers, directors, employees, contractors, agents, service providers, suppliers, licensors, fulfillment providers, delivery partners, and couriers shall not be liable for indirect, incidental, punitive, special, consequential, or exemplary damages arising from or related to your use of the Services, products, orders, delivery, delay, non-delivery, substitutions, third-party tools, or website content.

    To the fullest extent permitted by law, our total liability for any claim arising from or related to the Services or an order shall not exceed the amount paid by you for the specific order giving rise to the claim.

    Some jurisdictions do not allow certain exclusions or limitations of liability, so some limitations may not apply to you.

    Section 23 - Indemnification

    You agree to indemnify, defend, and hold harmless Rhode Island Baskets, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, suppliers, fulfillment providers, delivery partners, and couriers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your violation of applicable law, your misuse of the Services, your violation of third-party rights, your submission of inaccurate or unauthorized information, or your order of restricted products in violation of applicable law.

    Section 24 - Severability

    If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain valid and enforceable.

    Section 25 - Waiver; Entire Agreement

    The failure of Rhode Island Baskets to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

    These Terms, together with the Privacy Policy and any other policies posted on the website, constitute the entire agreement between you and Rhode Island Baskets regarding the Services and supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, regarding the Services.

    Section 26 - Assignment

    You may not transfer, assign, or delegate these Terms or your rights and obligations under these Terms without our prior written consent.

    Rhode Island Baskets may transfer, assign, or delegate these Terms and its rights and obligations without your consent or prior notice, including in connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of business operations.

    Section 27 - Governing Law

    These Terms shall be governed by the laws of the State of Rhode Island and applicable United States law, without regard to conflict of law principles, except where applicable law requires otherwise.

    Section 28 - Changes to Terms of Service

    We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on this website. The revised Terms will be effective when posted unless otherwise stated.

    Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

    Section 29 - Contact Information

    If you have questions about these Terms of Service, please contact Rhode Island Baskets through the Contact Us page on this website, through the website support widget, or by phone at (401) 209-1155.