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    • Privacy Policy

    Last updated: June 6, 2026

    Rhode Island Baskets operates this website, RhodeIslandBaskets.com, including all related information, content, features, tools, products, and services, in order to provide customers with an online shopping, gifting, order fulfillment, and delivery experience (the “Services”). This store is powered by Shopify, which enables us to provide the Services.

    This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit the website, use the Services, make a purchase, place an order, send a gift, track an order, contact customer support, or otherwise communicate with us.

    If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, use, processing, and disclosure of personal information.

    Personal Information We Collect or Process

    When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you, a gift recipient, or another person.

    • Contact details, including name, billing address, delivery address, recipient address, phone number, email address, company name, and related contact information.
    • Billing and payment information, including payment method, transaction details, payment confirmation, billing address, and other payment-related details. Payment card information may be processed by Shopify, payment processors, or other payment service providers.
    • Account information, including username, password, order history, preferences, saved information, and account settings, where applicable.
    • Transaction information, including products viewed, added to cart, purchased, cancelled, returned, or otherwise associated with your order history.
    • Recipient information, including the recipient’s name, delivery address, phone number, company or building details, suite or unit number, delivery instructions, and other information needed to prepare, fulfill, deliver, and support an order.
    • Gift-message information, including personalized greeting messages, notes, sender names, occasion details, or other message content you choose to include with an order.
    • Delivery information, including delivery area, delivery instructions, delivery status, order tracking details, courier information, delivery confirmation information, and related fulfillment records.
    • Product and regulated-product information, including information related to gift baskets, add-ons, and alcohol-containing products where permitted by law and delivery location.
    • Customer support information, including information you provide through the support widget, contact forms, phone calls, order tracking tools, email communications, or other customer service interactions.
    • Device information, including device type, browser type, operating system, IP address, network information, unique identifiers, and related technical data.
    • Usage information, including pages viewed, products viewed, interactions with the website, cart activity, checkout activity, search activity, and other information about how visitors use the Services.

    Personal Information Sources

    We may collect personal information from the following sources:

    • Directly from you, including when you visit the website, create an account, place an order, provide recipient details, include a gift message, use the support widget, use the order tracking widget, contact us, or otherwise provide information to us.
    • Automatically through the Services, including through cookies, pixels, analytics tools, server logs, and similar technologies.
    • From Shopify and service providers, including ecommerce, hosting, checkout, payment processing, analytics, fraud prevention, fulfillment, customer support, and technology providers.
    • From delivery partners, couriers, and fulfillment providers, including information related to order preparation, delivery routing, delivery status, and delivery confirmation.
    • From partners, affiliates, advertising platforms, or other third parties, where permitted by law.

    How We Use Personal Information

    Providing, Operating, and Improving the Services

    We use personal information to operate the website, provide the Services, process orders, manage accounts, process payments, maintain shopping carts, support checkout, respond to customer requests, and improve website functionality.

    Order Fulfillment and Gift Delivery

    We use buyer, sender, and recipient information to prepare, coordinate, fulfill, and deliver gift basket orders within the Providence–Warwick RI–MA metropolitan area, including Rhode Island and select southeastern Massachusetts communities. This may include using recipient names, delivery addresses, phone numbers, company names, building details, delivery instructions, and order details.

    Gift Messages and Recipient Experience

    We use gift-message information to prepare and include personalized greeting messages with orders. Customers should avoid including sensitive personal information in gift messages unless necessary for the intended recipient experience.

    Alcohol and Regulated Products

    Where alcohol or other regulated add-ons are available, we may use order, delivery, recipient, and transaction information to help determine whether a product may be offered, fulfilled, or delivered in accordance with applicable laws, delivery restrictions, and service availability.

    Customer Support and Order Tracking

    We use personal information to respond to questions, provide customer support, assist with order tracking, address delivery concerns, support use of the website’s support widget and order tracking widget, and communicate about orders.

    Marketing and Advertising

    We may use personal information to send marketing communications, show relevant advertisements, measure advertising performance, and improve promotional content where permitted by law and based on your communication preferences.

    Security, Fraud Prevention, and Website Integrity

    We use personal information to help authenticate users, process payments securely, detect and prevent fraud, protect the website, troubleshoot technical issues, enforce our policies, and maintain the integrity of the Services.

    Legal and Compliance Purposes

    We may use personal information to comply with applicable laws, respond to valid legal requests, protect our rights, enforce our terms and policies, keep appropriate business records, and address disputes or claims.

    How We Disclose Personal Information

    We may disclose personal information in the following circumstances:

    • With Shopify, which provides ecommerce, hosting, checkout, payment, and related platform services for the website.
    • With payment processors and financial service providers, as needed to process transactions, prevent fraud, manage refunds, and support payment-related services.
    • With fulfillment providers, delivery partners, and couriers, as needed to prepare, route, deliver, track, and confirm gift basket orders.
    • With customer support providers and website tools, including providers that support customer service, support widgets, contact forms, order tracking tools, communications, and issue resolution.
    • With technology, hosting, analytics, security, and fraud prevention providers, as needed to operate, monitor, secure, and improve the website.
    • With marketing and advertising partners, where permitted by law and subject to applicable choices and preferences.
    • With affiliates or related business entities, where reasonably necessary for business operations, order support, administration, reporting, or customer service.
    • When you direct, request, or consent to disclosure, including when you provide recipient information or ask us to communicate information related to an order.
    • In connection with business transactions, such as a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transfer of business operations.
    • For legal, safety, and compliance reasons, including to comply with legal obligations, respond to lawful requests, protect rights and property, prevent fraud, and enforce policies.

    Relationship with Shopify

    The Services are hosted and powered by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide ecommerce platform services, checkout functionality, payment processing, fraud prevention, analytics, performance improvements, and related services.

    Shopify may process personal information independently or on our behalf, depending on the context and applicable law. Your use of Shopify-powered checkout, payment, and related services may also be subject to Shopify’s own privacy practices.

    Cookies and Similar Technologies

    The website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the Services, remember preferences, support cart and checkout functionality, understand website usage, improve performance, help prevent fraud, and support marketing or advertising where permitted by law.

    You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality, including cart, checkout, account, tracking, or support features.

    Third-Party Websites, Apps, and Links

    The website may include links to third-party websites, platforms, tools, apps, or services. We are not responsible for the privacy, security, or accessibility practices of third parties that we do not control. If you visit or use third-party services, you should review their privacy policies and terms.

    Recipient Information

    Because Rhode Island Baskets is a gifting website, buyers often provide personal information about recipients. By providing recipient information, you represent that you have the authority or appropriate basis to provide that information for the purpose of preparing, fulfilling, delivering, and supporting the order.

    Recipient information is used primarily to complete the gift order, coordinate delivery, provide delivery support, resolve order issues, and maintain business records. We may share recipient information with fulfillment providers, couriers, delivery partners, customer support providers, and service providers as needed to complete the order.

    Children’s Data

    The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided personal information through the website, please contact us so we can review the matter.

    Security and Retention of Personal Information

    We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no website, platform, transmission, or storage system is completely secure, and we cannot guarantee absolute security.

    We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, support delivery, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business operations.

    Your Rights and Choices

    Depending on where you live, you may have rights regarding your personal information, which may include the right to request access, correction, deletion, portability, restriction, or objection to certain processing, or the right to opt out of certain uses of personal information.

    These rights may be subject to limitations under applicable law. We may need to verify your identity before responding to certain requests.

    Managing Communication Preferences

    You may opt out of promotional emails by using the unsubscribe option included in those emails, where available. Even if you opt out of promotional messages, we may still send non-promotional communications related to orders, accounts, deliveries, customer support, transactions, legal notices, or policy updates.

    Complaints

    If you have concerns or complaints about how we process personal information, please contact us through the Contact Us page on this website or by using the customer support options provided on the website.

    International Transfers

    We may transfer, store, and process personal information outside the state, province, region, or country where you live. The privacy laws in those locations may differ from the laws in your jurisdiction.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. When we make changes, we will post the revised Privacy Policy on this website and update the “Last updated” date where appropriate.

    Contact

    If you have questions about this Privacy Policy or need support related to personal information, please contact Rhode Island Baskets through the Contact Us page on this website, through the website’s support widget, or by phone at (401) 209-1155.